Terms and Conditions

SunnyBunny.pt Terms and Conditions

  1. Introduction
    Welcome to SunnyBunny.pt, operated by SunnyBunny, Administrator Mohammad Jawed (NIF: 304 785 482), located at Rua Principal 1,1 2550-441 Peral, Cadaval Portugal.
  2. . By accessing and using this site, you agree to comply with and be bound by these Terms and Conditions.
  3. Company Information
    SunnyBunny.pt is a company registered in Portugal, specialized in the sale of bikinis and lingerie. Our contact details are:
  • Phone: 916035910
  • Email: rgpd@sunnybunny.pt
  • Hours of Operation: 9:00 AM to 6:00 PM.

These terms are in accordance with art. 4, 1A, of DL 24/2014, of February 14 (Consumer Protection Law).

  1. Scope
    These Terms and Conditions regulate the use of the website, the purchase of products and the rights and responsibilities of both the seller (SunnyBunny) and the customer.
  2. Products and Prices
  • All product descriptions, images and prices are subject to change without notice.
  • Prices are quoted in Euros and include applicable taxes.
  • We reserve the right to modify or discontinue any product at any time.
  1. Delivery Terms and Conditions
  • We ship to Portugal and certain international destinations.
  • Delivery times vary depending on the destination and are informed at the time of purchase completion.
  • Shipping Costs: Shipping costs are specified at checkout and may vary depending on the delivery location.
  • Customers are responsible for providing accurate shipping information.
  • Delivery Delays: Shipping times are estimates and may be affected by external factors such as customs, weather conditions and carrier delays. SunnyBunny is not responsible for delays resulting from these factors.
  • International Orders: The customer is responsible for any taxes, customs fees or additional charges when importing products outside of Portugal.

  • Product Origin and Stock Information
    At SunnyBunny.com , all products are stored and shipped from Portugal .

    Our lingerie, sleepwear and beachwear collections are carefully selected and imported from international suppliers , mainly from Asia , ensuring high quality, fashionable and affordable products .

    All items undergo rigorous quality control and are dispatched from our warehouse in Portugal, ensuring fast and reliable delivery.

  1. Exchange and Return Policy
  • Customers have 14 days from the date of receipt to request an exchange or return, as per art. 10 of DL 24/2014, of February 14.
  • Products must be in their original, unused condition with tags attached.
  • Lingerie and bikinis cannot be returned or exchanged for hygiene reasons.
  • If the product is out of stock, we can issue a refund upon request.
  • Returns may take up to 7 business days to process after we receive your product.
  • For defective or incorrectly shipped products, the customer must notify us within 48 hours of receipt to request a replacement or refund.
  1. Right of Free Resolution
  • According to art. 10 of DL 24/2014, of February 14, customers may exercise the right to freely terminate the contract within 14 days after receiving the products, without the need for justification.
  • Refunds will be processed within 14 days of receipt of returned products.
  1. Cookies Policy
  • Our website uses cookies to improve user experience and collect analytical information.
  • By browsing the website, the customer agrees to the use of cookies. For more details, see our Cookie Policy.
  1. Complaints Book
  • SunnyBunny provides access to the Electronic Complaints Book, as required by Portuguese legislation.
  • Customers can register complaints directly on the official website: www.livroreclamacoes.pt .
  1. Data Protection
  • Personal data is collected and processed in accordance with the General Data Protection Regulation (GDPR).
  • For questions related to data protection, customers can contact us by email at rgpd@sunnybunny.pt.
  1. Arbitration and Alternative Dispute Resolution (ADR) Center
  • In the event of a dispute, customers can resort to the Consumer Dispute Arbitration Center, available at www.consumidor.pt .
  • Alternative dispute resolution (ADR) allows consumers to resolve disputes out of court quickly and efficiently.
  1. Applicable Law
  • These Terms and Conditions are governed by Portuguese law.
  • Any disputes will be resolved in the Portuguese courts.
  1. Modifications
  • We reserve the right to update these Terms and Conditions at any time. Changes will be posted on the website.

By using SunnyBunny.pt, you acknowledge that you have read, understood and agree to these Terms and Conditions.

Last updated: March 2025